Frequently Asked Questions

We supply a wide spectrum of active and passive components, specifically tailored for chip-level repair, prototyping, and assembly:

• Integrated Circuits (ICs): Power Management ICs (PMIC), Charging ICs, Super I/O / Embedded Controllers (EC), BIOS chips, Audio/LAN codecs, and display drivers.
• Discrete Semiconductors: Power MOSFETs, diodes, voltage regulators, and transistor arrays.
• Passive Spares: Surface Mount Device (SMD) multilayer ceramic capacitors (MLCC), precision resistors, inductors, crystals, and fuses.
• Motherboard Connectors & Hardware Spares: DC jacks, FPC connectors, BGA solder balls, and SMT rework consumables.

Yes. We strictly source genuine, factory-grade components directly from trusted global distribution channels and certified original component manufacturers (OCMs). Every batch undergoes incoming visual inspection, pin integrity checks, and lot verification to prevent refurbished, remarked, or counterfeit stock from entering our inventory.

Because we are primarily a B2B supplier, our standard catalog items operate on volume-tiered MOQs (e.g., cut tape, reel, or tray increments). However, for high-value ICs, specialized motherboard controllers, or sampling runs, we offer flexible lot sizes to support chip-level repair labs and prototyping facilities.

Yes. Sourcing legacy and allocated parts is one of our core strengths. Through our international procurement network across key global electronics hubs, we can trace, verify, and import hard-to-find components to match your exact part numbers and revision codes.

You can upload your BOM spreadsheet (.xls, .xlsx, or .csv) directly through our website’s Inquiry Form, or email your list to sales@diagvatech.com. Please include:

• Manufacturer Part Number (MPN)
• Package / Footprint type (e.g., QFN, BGA, SOP, 0603)
• Target quantities
• Target lead time (if urgent)

Our technical sales team will revert with line-item pricing, availability, and delivery schedules within 24 to 48 business hours.

• In-Stock Domestic Inventory: Dispatched within 24–48 hours from our Bengaluru fulfillment hub via express courier services across India.
• Global Sourcing / Backorders: Typically fulfilled within 7 to 15 business days, depending on customs clearance and the originating global manufacturer hub. Tracking numbers are provided immediately upon dispatch.

Absolutely. Micro-electronics are vulnerable to electrostatic discharge and atmospheric moisture. All shipments are packed using anti-static bags (ESD shielding), moisture barrier bags with desiccant indicators where required, and impact-resistant outer casing to ensure zero transit damage.

Yes. All our sales are accompanied by valid commercial tax invoices compliant with Indian GST regulations, allowing registered business buyers to claim eligible Input Tax Credit (ITC). Please ensure your GSTIN is provided during quotation or account setup.

If any component batch arrives with verifiable transit damage, incorrect part numbers, or discrepancies against your purchase order, notify us within 7 days of delivery with photographic evidence and part details. Once verified by our quality control team, we will promptly arrange an exchange or credit note in accordance with our B2B commercial terms.